Simple, Transparent Pricing
Three plans, from one counter upwards. VAT 5% receipts are in every plan, and only features you can use today are listed.
Prices in AED, excluding 5% VAT. Monthly plans can be cancelled anytime.
Starter
Cafés, kiosks, food trucks and small shops
Everything a small counter needs to start selling: POS, receipts with VAT, inventory and loyalty. Kitchen display in beta.
- 2 terminals (+AED 25/mo each)
- 3 users
- 5,000 products
- Unlimited orders (fair use)
- 5 GB storage
- Cloud POS for Android tablets and Windows PCs
- Keeps selling when the internet drops (offline mode)
- VAT 5% receipts with your TRN and QR code
- Bilingual English / Arabic receipts
- Menu with sizes, variants and discounts
- Cash and card payments (card via your own bank terminal)
- Cash drawer, refunds and staff roles
- Loyalty points, coupons and gift cards
- Kitchen display (KDS) — beta
- Inventory and standard sales reports
- PDPL tools: consent, erasure, data export — beta
- E-invoice XML (PINT-AE) — bring your own ASP — beta
- WhatsApp and email support, Monday to Friday
- Advanced sales and staff reports
- Cashier commission tracking
- API access
Opens WhatsApp — we reply Monday to Friday.
Growth
Growing restaurants, multi-counter shops and salons
Everything in Starter, with more terminals, users and products, advanced sales and staff reports, and commission tracking (beta).
- 5 terminals (+AED 20/mo each)
- 15 users
- 50,000 products
- Unlimited orders (fair use)
- 25 GB storage
- Everything in Starter
- Cashier commission tracking — beta
- Advanced sales and staff reports
- Product variants and modifiers (unlimited combos)
- Priority support — WhatsApp and email, Monday to Friday
Opens WhatsApp — we reply Monday to Friday.
Business
Larger shops and restaurants with many tills and staff
Unlimited terminals, users and products, with a dedicated account manager and on-site training.
- Unlimited terminals
- Unlimited users
- Unlimited products
- Unlimited orders (fair use)
- 100 GB storage
- Everything in Growth
- No limits on terminals, users or products
- Dedicated account manager
- On-site training and assisted onboarding
Opens WhatsApp — we reply Monday to Friday.
Multi-branch reporting, a self-order QR menu, WhatsApp receipts and delivery platforms are on our roadmap. See what's coming
How Pause POS pricing works
The software: Starter, Growth or Business, billed monthly or yearly.
On-site setup by us: AED 499, free with a yearly plan. Devices are bought separately from a UAE retailer, or use your own.
See recommended hardwareCard processing goes to your bank, e-invoicing fees to your provider. We don't mark them up.
Estimate what you'll pay
Pick a plan and how you pay. All amounts exclude 5% VAT.
On-site setup is AED 499, free when you pay yearly. Devices are not included: you buy them from a UAE retailer or use your own.
Recommended hardwareEstimate only, excluding 5% VAT. Devices are not included in the estimate.
AED 49/month for your first 3 months
Every new Starter customer gets 50% off the first 3 months of monthly billing, then AED 99/month. Growth and Business plans get 50% off too. See it working on our demo café before you pay.
One-time on-site setup: AED 499 (excl. VAT), free when you pay yearly. We install your devices, set up the printer and cash drawer, import up to 1,000 of your products from Excel or CSV, put your VAT and TRN on receipts, and train your team. Devices are bought separately from a UAE retailer; see the Hardware page.
UAE VAT tools in every plan
VAT 5% receipts with your TRN and QR code are included in the plan, not sold as paid add-ons. E-invoice XML and PDPL tools are in beta and available on request.
These are billed directly by third parties. Pause POS does not mark up or collect these fees.
UAE e-invoicing is submitted through an accredited service provider. The ASP charges per invoice or by monthly subscription. Pause POS generates the XML — you sign up with and pay the ASP separately.
Card payments go through your own bank or terminal provider, who charges you directly. Pause POS records the payment on the sale.
Frequently Asked Questions
Answers about pricing, billing and compliance
How does the launch offer work?
New customers pay 50% off for their first 3 months on monthly billing: Starter AED 49/mo (then 99), Growth AED 99/mo (then 199), Business AED 199/mo (then 399). Annual billing gives you 2 months free. All prices exclude 5% VAT.
Is there a free trial or a money-back guarantee?
There is no free trial and no money-back guarantee, so we show you Pause POS working on our demo café before you pay, on a video call or in person. The demo runs in the browser and needs no hardware. Monthly plans can be cancelled at any time and end when the billing period ends. Yearly plans are paid in advance and are not refundable except where the law requires.
Can I cancel my subscription?
Yes, anytime, with no contract. Cancellation takes effect at the end of your billing period. We keep your data for 90 days after cancellation, and you can request a full export at any time.
What payment methods do you accept?
By bank transfer, or through a payment link we send you. Annual plans are usually paid by bank transfer.
Where is my data stored?
Your Pause POS data is stored in the UAE, on Oracle Cloud in Dubai, and the daily backups are stored in the UAE too. Our marketing website and the public demo (sample data only) are hosted separately in Germany. Sub-processors and full DPA details are at /dpa.
How does e-invoicing work, and what does it cost?
Pause POS generates e-invoice XML in the PINT-AE (UBL 2.1) format, which you can send through the accredited service provider (ASP) you choose. E-invoice XML is in beta and available on request while we finish testing. You sign up with the ASP directly and pay them separately. We do not submit to the FTA and do not collect ASP fees. See the E-Invoicing page for details.
How do I sign up?
There's no online sign-up. Message us on WhatsApp or book a demo: we agree the plan with you, send a bank-transfer request or payment link, then set up your POS on site (one-time setup fee AED 499, excl. VAT, free when you pay yearly) and send you your sign-in link.
Can you bring over my products from my old system?
Yes. Setup includes importing up to 1,000 products from your Excel or CSV file: names, prices, barcodes, categories, customers and opening stock. Bigger catalogues are quoted separately. Past sales history is not imported, so keep the reports from your old system.
I already have a tablet or PC. Do I need to buy hardware?
No. You pay your monthly plan plus the AED 499 on-site setup (free when you pay yearly). Use Google Chrome or Microsoft Edge on an Android tablet or a Windows PC. For printed receipts you need an Epson TM-m30 series network printer, which you can buy from a UAE retailer. The Hardware page lists the devices we recommend with approximate prices. Buy them yourself, or we can arrange it with a UAE dealer who delivers to your shop.
Ready to start selling?
Start with Starter at AED 49/month for your first 3 months. Upgrade anytime as you grow.