Kitchen Display System
Replace paper tickets with a real-time kitchen screen. Auto-created on every POS order. Color-coded status, sound alerts, and a workflow your kitchen team will actually use.
How it works
Auto-create tickets
When an order is validated at the POS, a kitchen ticket is created automatically. Duplicate prevention — one ticket per order.
Five-state workflow
New (red) → Preparing (orange) → Ready (green) → Served (grey) → Cancelled. Staff tap to advance. Cancel available at any time.
Sound alerts
Two-tone chime on new tickets. Plays once per new batch since last poll. Browser autoplay policy requires one click to enable.
Elapsed time counter
Each ticket shows minutes since creation. Color shifts as it ages so kitchen staff can prioritise.
Filter by terminal
Dropdown at the top of the KDS page to show only tickets for a specific POS config when you run multiple stations.
Optional auto-print
Pair with an ESC/POS thermal printer for a paper ticket as a backup. Toggle in POS config.
Setup in 30 seconds
- 1Go to POS → Configuration → POS
- 2Open your POS config
- 3Check 'Kitchen Display'
- 4Set 'Prep Time (min)' — default 10
- 5Optional: check 'Auto-print Ticket' for paper backup
- 6Save. Open /kds on a tablet in the kitchen.
Access from any device
https://app.pausepos.com/kdsBookmarked on a tablet or pinned to a home screen, the KDS display runs full-screen. Auto-refreshes every 10 seconds. No app install required.
Ready to retire the paper ticket printer?
KDS is included in Trial, Starter, Growth, and Enterprise. No per-terminal fees.