Because no baqala owner in Deira should have to choose between "cheap but broken" and "expensive but fragile."
For years, opening a grocery, cafeteria or boutique in the UAE meant choosing between two kinds of point-of-sale system:
The "Legacy" Box
- Windows software that feels decades old
- No cloud backup and no mobile access
- Proprietary terminals and yearly maintenance contracts
- Little or no support for the coming UAE e-invoicing mandate
The "Cloud" Trap
- Pushes you to buy specific tablets or hardware bundles
- Stops working the moment your internet drops
- Built for other markets, with UAE VAT and Arabic added as an afterthought
We asked a simple question: why can't a small business in Sharjah have a POS that is fast, affordable, works offline and handles UAE VAT — without buying new hardware or hiring a developer?
That question became Pause POS. It's built by Dynamic Web Lab FZE LLC, a software company licensed in the Sharjah Publishing City Free Zone, on Odoo 19 — an open-source business platform used by companies worldwide — with the UAE-specific parts added on top.
1. Use the Device You Already Own
Pause POS runs in the web browser, so a phone, tablet, laptop or desktop you already have can become your till. There's no proprietary terminal to buy. Receipt printers, cash drawers and barcode scanners are optional extras you can add when you need them — see supported hardware.
2. Keeps Selling When the Internet Drops
It's 8 PM on a Friday, your cafeteria in Bur Dubai is full, and the Wi-Fi goes down. With Pause POS you keep selling:
- Orders are saved on the device in the browser's local database and survive a browser restart.
- Automatic sync: queued orders upload as soon as the connection returns, with another attempt every 60 seconds.
- No duplicates: every order carries a unique ID, so it's recorded once even if it syncs twice.
- Products and customers are cached on first load, so search, scanning and checkout keep working offline.
More detail: how offline mode works.
3. Built Around UAE Rules
VAT 5% receipts
Every receipt shows VAT at 5% (zero-rated and exempt items are supported), your TRN and a QR code.
English and Arabic
Receipts print in both languages, and the interface works right-to-left in Arabic.
E-invoicing (PINT-AE)
Pause POS generates e-invoices in the PINT-AE UBL 2.1 XML format. Submission to the FTA goes through an accredited service provider (ASP) such as ClearTax or Flick, which you sign up with separately. Read the 2026 UAE e-invoicing checklist for the deadlines.
Loyalty and WhatsApp receipts
Loyalty points, coupons and gift cards are built in. On the Growth plan you can also send digital receipts to customers on WhatsApp.
4. Simple, Published Pricing
Plans start at AED 99/month (Starter), with Growth at AED 199 and Business at AED 399, excluding VAT. New customers get 50% off the first 3 months, there's no contract, and every new subscription has a 14-day money-back guarantee. See pricing for what each plan includes.
Ready to Try It?
You don't need new hardware or a tech consultant, and you can see Pause POS working in your browser before you sign up.
Try the live demo See plans and pricing
Technology should make small businesses simpler, not more complicated. Whether you sell karak tea in Al Nahda, electronics in Computer Plaza or abayas in Souk Al Bahar, you deserve a POS that's as hardworking and resilient as you are.
Welcome to Pause.