Everything You Need, Built In
Every feature is purpose-built for UAE retail — not bolted on as an expensive add-on.
UAE VAT & E-Invoicing
FTA-compliant invoicing that just works — XML generation, ASP submission, and the QR code are all automatic.
Automatic 5% VAT
Zero-rated, exempt, and reverse-charge handled correctly on every receipt.
Live ASP Submission
PINT-AE UBL 2.1 XML sent to ClearTax / Flick with HMAC-validated webhooks.
PDPL Compliance
Federal Decree-Law 45/2021 is built in — DSR portal, breach workflow, RoPA, minor consent, hash-chain audit. Avoid AED 1M+ in penalties.
DSR Portal & Right to Erasure
Customer-facing portal for access, correction, deletion, portability requests. One-click anonymization at the POS.
Breach + RoPA + Audit
72-hour UAEDO breach workflow, RoPA report generator, SHA-256 hash-chain audit log with 10-year retention.
Loyalty Program
Points, tiers, and earn/redeem rules — built in, no third-party apps required.
Silver / Gold / Platinum Tiers
Auto-upgrade customers based on spend. Configurable earn rates per category.
POS-Integrated Redemption
Cashiers see points balance at checkout. One-tap redeem with auto-receipt.
Cashier Commission
Reward your team with transparent commission rules — per-cashier or store-wide.
Flexible Commission Rules
Set % per cashier, per category, or per product. Bonuses and overrides supported.
Live Commission Reports
See what every cashier earned, in real time. Export to CSV for payroll.
Kitchen Display
Replace paper tickets with a live kitchen screen. Status workflow from New → Served.
Auto-Ticket Creation
Every order syncs to the kitchen instantly. No printer, no tickets blowing away.
Color-Coded Timers
New (red), Preparing (orange), Ready (green). Sound alert on each new ticket.
Shift Management
Open shift with float, track cash in/out, close with variance report and Z-Report printout.
Auto-Linked to POS Sessions
Shifts open and close automatically with your POS session. Zero manual steps.
Z-Report & Variance
Printable 80mm Z-Report with cash breakdown. Variance flagged red/orange/green.
Offline Mode
Internet down? Keep selling. Orders queue locally and sync silently when you're back online.
Local Sync Queue
Orders and payments queue in IndexedDB. Auto-sync the moment you're online.
Conflict Resolution
Detects duplicate orders and inventory conflicts. Cashier gets a clear resolution prompt.
Multi-Store & Payments
Run one shop or twenty. PayBy, Stripe, and cash — all reconciled in one dashboard.
Up to 3 Companies (Growth)
Unlimited companies on Enterprise. Centralized reporting across all branches.
PayBy Terminal Integration
QR-code payment flow with webhook auto-confirm. Careem Pay coming Q4 2026.
WhatsApp Receipts
Send VAT-compliant receipts and invoices straight to WhatsApp — UAE's favourite channel, built into the POS.
One-Tap Send at Checkout
Cashier taps send — customer gets a PDF receipt with FTA QR code on WhatsApp in seconds.
PDPL-Safe Marketing
Marketing messages only go to opted-in numbers. Built-in consent capture and audit log.
Omnichannel Delivery
Talabat, Noon Food, and Deliveroo orders flow into the same POS — one screen, one inventory, one VAT report.
3 Channels, 1 Dashboard
Push menus and stock to all platforms. Pull orders into the same kitchen and accounting pipeline.
Auto Inventory Sync
Sell out in-store and the channel listings update too. No more oversells or angry refunds.
AI Product Assistant
Bilingual product descriptions, smart categorization, and semantic search — powered by Ollama or Azure OpenAI UAE region.
Bilingual EN/AR Descriptions
Generate Arabic and English product copy in seconds. Cashiers and customers see the right language.
Semantic Search at POS
Type "cold drink" and find every soda, juice, and iced coffee. PDPL-safe — no PII sent to the model.
HR — Emiratization & WPS
Stay onside with MOHRE and the Central Bank. Nafis/Tawteen ratio tracking plus CB-UAE WPS SIF generation.
Live Emiratization Ratio
Flag UAE-national employees, set annual quotas, get monthly snapshots and at-risk alerts before MOHRE fines.
WPS SIF in One Click
Generate CB-UAE-compliant XML/CSV salary files ready for bank submission every month.
Why pay extra for essentials?
See how we stack up against the "big guys".
Hardware Costs
Expensive proprietary terminals + contracts
Works on devices you already own
Setup Time
Weeks of installation + training fees
Sign up and start selling in 5 minutes
Pricing Model
Hidden fees, long contracts, per-terminal charges
Transparent flat fee. No surprises.
Offline Reliability
Stops working when internet drops
Keeps selling. Syncs when back online.
Built for UAE Law,
Not Adapted to It
Most POS systems are "international" software that struggle with UAE's specific VAT rules. Pause was built from the ground up to handle every FTA requirement instantly.
Loved by UAE Retailers
Hear from businesses that switched to Pause and never looked back.
“Pause transformed how we handle morning rush. Orders are 3x faster now, and the bilingual receipts are a hit with our Arabic-speaking customers.”
Ahmed Al Rashi
Coffee Shop Owner, Dubai
“The FTA-compliant invoicing and offline mode alone are worth it. We never worry about losing sales during internet outages anymore.”
Fatima Hassan
Salon Manager, Abu Dhabi
“Managing 5 locations from one dashboard is a game changer. VAT reporting that used to take a day now takes 5 minutes.”
Mohammed Khalil
Supermarket Chain, Sharjah